Naay Boutique Hotel Holbox
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1 room, 2 adults, 0 children
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Naay Boutique Hotel Holbox
Mantaraya Street, Lot 1 Fraction 02, Punta Cocos, Holbox, Quintana Roo, 77537, Mexico
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Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Sauna
Massage room
Parking
Priority airport pick-up
Bar
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at Náay Boutique Hotel - Adults Only. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Holbox Island becomes even more accessible, thanks to the shuttle amenities provided at the hotel.During leisurely days and evenings, on-site amenities such as 24-hour room service enable you to fully enjoy your accommodation.At Náay Boutique Hotel - Adults Only, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within Náay Boutique Hotel - Adults Only offer unique design elements such as a balcony or terrace.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Náay Boutique Hotel - Adults Only. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Be sure to drop by the pool at hotel at least once during your stay.
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7.8/10
Cleanliness7.8
Amenities7.8
Location7.8
Service7.8
All 40 reviews
Surroundings
Landmarks: Punta Coco Beach
(130m)
Landmarks: Casa de los Santos Camping
(160m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies

1
Cozy One Suite King
1 King bed
Skylight
Free Wi-Fi
Non-smoking
Private bathroom
Bathtub
Refrigerator
TV
Check Availability

3
Seabreeze Master Suite
Bedroom 1:1 King bed ● Living Room:1 Sofa bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

1
The Island Swim Out Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

3
Oceanview Barefoot Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

3
Superior Suite With Sea View
1 King bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

1
the Cozy One Suite King
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

1
The Cozy One Suite Double
2 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability

2
Holbox Plunge Pool Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Refrigerator
Check Availability
Hide Room Types
Guest Reviews
7.8/10
Good
40 reviews
- Cleanliness7.8
- Amenities7.8
- Location7.8
- Service7.8
Average for similar properties in Holbox

Review summary
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Location: The hotel is situated in a beautiful location on the quieter end of the island, providing a serene and relaxing atmosphere with stunning views, particularly of the sunset.

Guest User
November 17, 2024

El colchón está muy suave y es perfecto para una buena noche de descanso, las instalaciones están bien cuidadas y el personal es muy atento a todo lo que necesites, la comida está deliciosa, la alberca está en buenas condiciones y puedes observar el mejor atardecer.
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Guest User
September 16, 2024

Excelente servicio, el hotel está muy lindo. Todos fueron muy amables. La comida del restaurante es muy buena, el personal muy atento. Nos dieron consejos para disfrutar de la isla muy buenos. Recomiendo hospedarse en Naay cuando vengan a Holbox
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Guest User
September 3, 2024

Excelente todo. Vale mucho la pena todo. Gran gran experiencia. A 500 metros de la luminiscencia qué también es una experiencia qué vale la pena vivir y que recordarás toda tu vida. Lo mismo la pizza de langosta y la cocina es deliciosa. Increíbles los desayunos y por supuesto la convivencia con luis, perla y jesus
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Guest User
August 20, 2024

Una pena que un hotel tan bonito ofrezca un servicio pésimo. Inhumano, diría. Tal vez, por eso está prácticamente vacío. Mi marido enfermó de gravedad (deshidratación y gastrenteritis) durante la estancia y no se prestaron a NADA. Bueno sí: nos alargaron media hora el check out. El resto del tiempo lo ofrecieron a 35 dólares por hora, un abuso, pero es lo que hay. Teniendo en cuenta que el taxi era a las 16h, teníamos por ddelante cuatro horas de espera sin aire acondicionado por las estancias exteriores. También ofrecieron el baño público, si necesitaba vomitar y el sofá de rececpción, sin aire acondicionado a 39 grados por la humedad, pero con ventilador, para esperar. Todo muy humano, como decía. Aparte, pedimos cena y comida de dieta (pollo con arroz) que no probó y que pagamos, como corresponde. Solo que hubiera estado bien el detalle de ofrecerse a no cobrarlo en lugar de pedir si se añadía a la factura el 10 el 15% de propina. Además, la comida que llegó a la habitación estaba dispersa en la bandeja. No me quejé de esto último, total tampoco la probó. Pagué y ya. Eso sí ni vuelvo, ni lo recomiendo.
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Guest User
August 18, 2024

El paraíso, un lugar espectacular, las instalaciones increíbles, el mar único, nada con diferentes tipos de peces es increíble. Tener contacto con la naturaleza fenomenal. Un lugar definitivamente para relajarce. Los meseros Luis y José muy pero muy amables. Eluterio también una persona muy atenta, con un carisma increíble. Definitivamente regreso
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Guest User
August 16, 2024

Beautiful hotel and rooms. That's it. Further very poor experience. Location: the distance from the property to the main and only town area of the island. You can walk it, but you will need to be prepared to walk at least 25 minutes. Roads are sand / mud and not lighted, so bring a torch if you are walking back at night! Taking taxis will be expensive. Hotel communicates that they have bikes but when we were there we could not use them because they were all in maintenance.... Service: You can not run a tab and have to pay for every food or drink immediately. WiFi: very poor Mini bar: empty although their website says it's free. When asked they say it is the 2 small bottles of water that are free. No fridge in room. Bring plenty of water/snacks with you before you check in. There is no shop at all in the neighborhood. Restaurant: poor quality. Free breakfast they offer is limited to a choice of 3 dishes. Beach: is ok but certainly not great. Much better beach north of town at Playa Holbox. Other "services": we tried to join the yoga class offered in the morning. No yoga instructor appeared.

Guest User
August 13, 2024

Sensacional el hotel, las camas, el aire, la alberca, el bar. Y el pan dulce con chocplate! Solo nos pareció que el aumento de precios del último año a ahorita si fue un poco excesivo. Habíamos visto un video del hotel con menos de un año y prácticamente duplicaron el precio de sus alimentos. Adicionalmente: Nos gustaría que tuvieran un ungüento efectivo para evitar a los mosquitos que es como lo más duro de esta zona. En otros hoteles de Cancun lo eh visto en dispensadores por todo el hotel y te ayuda mucho a cambiar la experiencia. Gracias por todo! A Luis, Yair, Jose se portaron muy amigables con nosotros. Si volveríamos, tal ves por un par de días ya que la bioluminicencia te queda aquí a unos pasos. Eso está sensacional.
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Guest User
August 11, 2024

We had a very mixed experience at the Náay Hotel. The facilities there are lovely, the rooms are spacious and very comfortable. The pool is great with plenty of cabanas and lounges surrounding it. Being on the beach it is possible to walk into town via the beach which was a massive bonus when the streets were flooded. Unfortunately the service and food left a lot to be desired. The female receptionist couldn’t have been less helpful if she tried and we caught her outright fibbing to us on more than one occasion to avoid doing things. When asked if she could recommend a spa, as it turns out the website is incorrect in listing there being any spa services, she told us just to walk along the beach and find one (it was well over 30 degrees out and the last thing anyone would want was a beachside massage!) The food at the restaurant was fairly mediocre. And all bar one morning we were told there was no juice available for breakfast, despite them having all the makings for cocktails (that contained fruit juices). Overall we would probably recommend staying closer to the town if possible so as to have access to more dining options, and hopefully get better service.
Services & Amenities
Most Popular Amenities
Outdoor swimming pool
Private beach area
Beach volleyball
Sauna
Massage room
Parking
Priority airport pick-up
Bar
Restaurant
Cafe
Priority airport drop-off
Wi-Fi in public areas
Luggage storage
Bicycle rental
Laundry room

Outdoor swimming pool

Private beach area

Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Outdoor swimming pool
Parking
Parking
Transportation
Shuttle service
Priority airport pick-up
Airport shuttle pick-up
Priority airport drop-off
Airport shuttle drop-off
Bicycle rental
Front Desk Services
Front desk (limited hours)
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Wake-up call
Food & Drink
Snack bar
Convenience store/kiosk
Cafe
Bar
Room service
Health & Wellness
Massage room
Sauna
Beach volleyball
Public baths
Yoga session
Activities
Eco tours
Campsite security facilities
Electricity available
Public beach
Beach umbrellas
Beach towels
Private beach area
Fishing
Off-site
Public Areas
PA and sound system
Non-smoking floor
Elevator
Ventilation system
Humidifier
BBQ
No smoking in public areas
Outdoor furniture
Garden
Smoking area
Cleaning Services
Clothes steamer
Laundry room
Dry cleaning
Ironing service
Laundry service (on-site)
Business Services
Wedding service
Accessibility
Handrails on stairs
Stair-free main entrance
Accessible rooms available
Safety & Security
CCTV in public areas
First aid room
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Carbon monoxide alarm
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:30
Check-out: 07:00–12:00
Front desk hours: [Mon-Sun]06:00–23:00
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican
Age | Fee |
---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of MXN$5,829.49 (approx. PHP 17,952.85) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 39
Experience an abundance of unparalleled facilities and features at Náay Boutique Hotel - Adults Only. Maintain seamless communication using the complimentary Wi-Fi at hotel. Discovering Holbox Island becomes even more accessible, thanks to the shuttle amenities provided at the hotel.During leisurely days and evenings, on-site amenities such as 24-hour room service enable you to fully enjoy your accommodation.At Náay Boutique Hotel - Adults Only, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with linen service and air conditioning for your convenience.A few accommodations within Náay Boutique Hotel - Adults Only offer unique design elements such as a balcony or terrace.Certain rooms offer in-room amusement features such as the television for your enjoyment. In select rooms at the hotel, mini bar is available for those moments when it seems necessary. It is worth noting that certain guest bathrooms feature a hair dryer, toiletries and towels for your convenience. Begin your day with a scrumptious on-site breakfast available each morning at Náay Boutique Hotel - Adults Only. At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.During your stay, don't forget to allocate some moments to experience the readily available shoreline.Be sure to drop by the pool at hotel at least once during your stay.
Frequently Asked Questions
What is the cancellation policy for Naay Boutique Hotel Holbox?
The cancellation policy for Naay Boutique Hotel Holbox varies depending on the type of room and booking conditions.What is the cancellation policy for Naay Boutique Hotel Holbox?
What are the check-in and check-out times at Naay Boutique Hotel Holbox?
Standard check-in time at Naay Boutique Hotel Holbox is 15:00-23:30 and check-out time is 12:00.What are the check-in and check-out times at Naay Boutique Hotel Holbox?
What amenities and services are available at Naay Boutique Hotel Holbox ?
Naay Boutique Hotel Holbox offer top amenities and services include Shuttle service.What amenities and services are available at Naay Boutique Hotel Holbox ?
Does Naay Boutique Hotel Holbox provide breakfast?
Yes, Breakfast is offered at Naay Boutique Hotel Holbox. Breakfast option(s): American. Does Naay Boutique Hotel Holbox provide breakfast?
Can I bring my pet inside the Naay Boutique Hotel Holbox?
As much as we love pets, unfortunately, we are unable to accommodate them in Naay Boutique Hotel Holbox.Can I bring my pet inside the Naay Boutique Hotel Holbox?
Is airport shuttle service offered by Naay Boutique Hotel Holbox ?
Yes, at Naay Boutique Hotel Holbox, an airport shuttle is available. We suggest you call ahead to confirm details.Is airport shuttle service offered by Naay Boutique Hotel Holbox ?
About This Property
Average Price From | PHP25281 |
---|---|
Hotel Star Rating | 5 |